3 KPIs
We resist the temptation to "add more numbers". What matters is retention, frequency and average ticket.
Dashboard and analytics — the numbers that matter, without the complexity
Average ticket, visit frequency, recurrence, churn. Three real metrics, not an ocean of charts.
Operations
Dashboard
Growalty delivers an operations dashboard designed to drive decisions, not to impress. Three blocks: (1) Program health: active customers, cards issued, stamps added, rewards redeemed. (2) Behavior: average visit, average ticket, frequency, top products. (3) Cohorts: how many customers who joined in month X are still active today. No vanity charts — just what's actionable.
How it works
Merchant opens the dashboard
Default view: KPIs for the last 30 days compared against the previous 30.
Filter by period or location
Monthly, quarterly, custom. With Plus/Enterprise, also per location and per merchant who added the stamp.
Export or act
Each metric has a "see customers" → takes you to the CRM already filtered, ready to send push or gift card.
Results
15 sec
The dashboard was designed so that a merchant with 30 seconds a day understands how the program is going.
CSV
Every table, every list, exportable to CSV. No paywalls, no "premium reports". It is your data.
Industries where it shines
Frequently asked questions
- Almost. Stamps, redemptions and signups reflect within 60 seconds. Cohorts and aggregated metrics recalculate every hour — sufficient for a retail/hospitality operation.
Related features
- Operations
Simple CRM — all your customers, all their visits, in one panel
It's not Salesforce. It's the minimum CRM a local business needs: name, last contact, what they like, what they spent.
View feature - Engagement
Push notifications straight to the lock screen
The channel with the best open rate on the market. No emails lost to spam, no paid SMS — native wallet push.
View feature - Operations
Benefits club — more than stamps: being a member is worth something
Define multiple perks for "being a member" of the merchant. Permanent discounts, early access, events, cross-merchant benefits.
View feature
Activate your first card today
The FREE plan gives you everything essential. Setup in 5 minutes, no credit card.